Refund Policy

All Sales Are Final

Due to the perishable nature of our chips, we do not accept returns. However, we want you to love your BITEZA experience! Please reach out to use with any concerns.

Damaged or Incorrect Orders

If you receive a damaged or incorrect order, please contact us within 48 hours of delivery:
📧 Email: Bitezafood@gmail.com
📸 Attach photos of the issue for a quick resolution.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they leave our facility. If you experience an issue, please check with your carrier or contact us—we’ll do our best to help!